Coaching is commonly defined as a process to help improve a person's performance. It is a self-directed process that helps a person change in the way they wish to change. Coaching builds awareness, empowers choice, and leads to change.

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HG Coaching will help you better understand how your mind works and provide a path forward, so you can build the life you want and you achieve your goals. This program is not meant to diagnose mental illness, prescribe medication, or be used for urgent health crises. Coaching is not therapy nor a substitute for therapy, and coaches are not therapists.

While both coaching and therapy use evidence-based techniques and intentional dialogue, there are important differences. Coaching is focused on "building" through planning, introspection, and awareness, while therapy is more about "fixing" something through clinical diagnoses, medication, and/or treatment. Coaching helps prioritize, set goals, and understand the root of discontent or unhappiness. Therapy is intended to alleviate clinical issues such as anxiety, depression, or trauma. You can learn more about the efficacy of coaching here. Or, learn more about the differences between coaching and therapy here.

HG Coaches are peer supporters with similar personal experiences that have been certified through the HG curriculum HG Coaches are peer supporters with similar personal experiences that have been certified through the HG curriculum, designed by Dr. Alok Kanojia (Dr. K).

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Coaches meet with clients weekly to help them understand their thought processes, create goals, and support them towards achieving those goals. They tackle emotions, complicated interpersonal dynamics, and help with issues like motivation, stress, isolation, self-esteem and more.

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All HG coaches have a proven track record of helping clients increase feelings of motivation and self-worth, while decreasing feelings of sadness and anxiety.

Your payment method will automatically be charged before your session(s) at the rate and frequency of your chosen coaching package.

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Each payment is viewed as a credit that does not expire, unless a session is conducted or marked as missed. Billing will only recur until the package you signed up for is paid off—it is not an indefinitely recurring subscription and will not auto renew.

HG 1-on-1 and HG Career sessions: can be rescheduled or canceled with 24 hours notice. A session is considered missed with no refunds if:

• You fail to reschedule or cancel outside the 24 hour period before your next session’s start time
• You are more than 15 minutes late.

HG Groups involve coordination between many people, and thus sessions cannot be rescheduled or skipped for individual group members. Any unattended group sessions will be considered missed with no refund, unless the reschedule/skip is agreed upon by the whole group/coach.

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If you feel you’ve met your goals or would like to drop coaching early, we will refund 100% of sessions that you paid for but didn’t use. Your refund will be credited back to your original form of payment. Refunds take 5 - 7 business days to be processed. Past or missed sessions are nonrefundable. Contact information for initializing a cancellation can be found on the Coaching Discord server #faq channel or on your platform Profile page.